LIC New User Registration Guidelines and Premier Service Registration

Life Insurance Corporation of India (LIC) offers a convenient online customer portal where policyholders can access a wide range of services related to their policies. To get started with this online platform, new users are required to register, and those looking to benefit from premier services must complete a separate registration process. In this guide, we will walk you through the steps and requirements for new user registration and premier service registration with LIC.

New User Registration

To access policy-related information and utilize various online services, new customers need to complete a simple registration procedure. Here are the guidelines:

Requirements:

• Policy number (printed in the policy bond)
• Instalment Premium (printed in the policy bond)
• Date of Birth (Should match with the date of birth as mentioned in the policy bond)
• Mobile Number
• Email ID

Procedure:

1. Visit LIC’s official website at licindia.in.
2. Click on “Login to Customer portal.”
3. Click on “New User” or visit the Customer portal Login Page and click on the “Sign Up” option.
4. Enter your policy details, including Policy Number, Instalment Premium, Date of Birth, Mobile Number, and Email ID.
5. Confirm that the provided mobile number is registered under your name and authorize LIC to use it for communication.
6. Click on “Proceed.”
7. An email verification link will be sent to your registered email address after completing the registration.
8. Click on “OK.”

Password Guidelines:

• Password should be a minimum of 6 characters and a maximum of 16 characters.
• Must include at least one uppercase letter, one lowercase letter, one numeric character, and one special character (allowed special characters: !, @, #, $, %, &, *, (, ), _).
• Password should not contain your first name.
• Password should not start with a special character.
• Password should be unique and kept confidential.

FAQs for New User Registration:

Q1: What is the purpose of new user registration with LIC?

A1: New user registration allows policyholders to access and manage their policies online, including features like online premium payment, online loan request, NEFT registration, address change, policy status, bonus information, and more.

Q2: What are the mandatory requirements for new user registration?

A2: To register, you need your policy number, instalment premium, date of birth matching the policy, mobile number, and a valid email address.

Premier Service Registration

Premier services provide additional benefits for policyholders, including online loan requests, online mode changes, address updates, and more. To avail of these services, follow the premier service registration guidelines:

Eligibility:

• Premier services are available for policies that belong to the policyholder and their minor children.
• Verification of email ID and mobile number is mandatory.

Requirements:

• Registration form with a signature (from Step 2)
• Scanned PAN/PASSPORT for KYC purposes

Procedure:

1. Visit the Customer portal Login Page and log in with your credentials.
2. Go to “Service request” and select “Premier Service Registration” from the dropdown.
3. Follow the steps for premier service registration, including:
   • Step 1: Registration Form
   • Step 2: Print/Save Form
   • Step 3: Upload Form/Check Status
4. Click on “Proceed.”

FAQs for Premier Service Registration:

Q1: What are the benefits of premier services with LIC?

A1: Premier services offer enhanced features for policyholders, such as online loan requests, online mode changes, address updates, and more.

Q2: What are the eligibility criteria for premier services?

A2: Premier services are available for policies owned by the policyholder and their minor children.

Track Request Status

To check the status of your service request, follow these steps:

Troubleshoot Help

If you encounter any issues during the registration process, refer to the Troubleshoot Help section for assistance.

Digital Helpline System

If your queries are not resolved through Troubleshoot Help, you can use LIC’s Digital Helpline System at csticket.licindia.in/csTicket/index.php.

Contact Information

• LIC Call Center: +91-02268276827
• Services are available 24/7 in English, Hindi, and 8 Regional Languages.

Please note that these guidelines were last modified on October 18, 2023.

By following these instructions, new users can easily register with LIC and access a wide array of online services, while those interested in premier services can further enhance their policy management experience.